Asset Management

Much of the work in real estate happens after acquisition. Asset management sets the business plan, oversees leasing, operations, and capital works, and determines whether to hold, refinance, or sell each asset.

Managing to the business plan

Compete for every tenant

Each property competes with its neighbors for customers, and its income depends on meeting their needs at a competitive cost. Asset management treats that competition as the core of the business plan.

Occupier experience as an early signal

Response times, building performance, and renewal intent are leading indicators of an asset’s health. Valuation is a lagging indicator, and it follows them, often months later.

Decide on evidence

Each asset is reviewed against its plan and its market, and the decision to hold, refinance, or sell follows from that review. Short-term market sentiment counts as one factor among several.

Work that keeps an asset competitive

Business planning

Every asset has a written business plan that sets out its investment thesis, milestones, and exit cases. Performance is reviewed against that plan each year, and the plan is updated as conditions change.

Output

An annual business plan for each asset, with a quarterly review of performance against it.

Leasing and occupier relationships

Renewal rates are decided in the daily relationship between owner and occupier. Asset management sets the leasing strategy, guides tenant selection, and oversees those relationships through each lease.

Output

Occupancy, quality of income, and tenant retention, measured for each asset.

Operations and property management

Operating cost control is a direct source of net operating income, and our oversight of property managers keeps costs, building performance, and service in line with each business plan.

Output

Net operating income and service standards, tracked against each asset’s business plan.

Capital works and repositioning

Each refurbishment or repositioning program is scoped against the business plan, procured through competitive tender, and delivered within owned assets under defined cost and quality controls.

Output

Each program delivered to its brief and its budget.

Hold, refinance, or sell

Hold, refinance, and sell decisions are made asset by asset, and together they form the portfolio strategy. Each one rests on evidence and on the asset’s business plan.

Output

A portfolio strategy built from each asset’s decision to hold, refinance, or sell.

Asset situations and our role in each

Income assets below their potential

Well-located property producing less than it should because of weak leasing, high costs, or absent ownership. Each of these causes is one that active asset management can address.

Our role

Asset management resets the business plan and the team responsible for delivering it.

Specification upgrades to meet the market

Tenant expectations for building systems, amenities, and space change over the life of a building. Upgrading the specification or adjusting the use keeps the asset competitive, short of a full redevelopment.

Our role

Programs are scoped, funded, and delivered within the asset, against its business plan.

Portfolios reaching a decision point

Assets whose business plans have matured, where the question of whether to hold or sell needs a disciplined answer. Evidence and the original plan decide that answer.

Our role

Portfolio review leads to a decision on each asset, and asset management carries it out.

Breadth across markets and sectors

Our global reach is matched by a single standard of investment judgment.

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